Get to know us

At West London Young Living, we believe that every dream deserves to be nurtured, and every future holds immense potential. As a natural growth for Lone Care Services (LCS), this new venture presents an exciting challenge for us to extend our exceptional services to a diverse range of young service users.

Reaching out to young people

Drawing from our wealth of experience in domiciliary care and supported living since 2014, we embark on this journey to provide tailored support to meet the unique needs and aspirations of each young person under our care.

Our passion lies in encouraging and empowering them to reach their full potential, guiding them towards the fulfilment of their desired goals and targets.

As we spread our wings to West London, we take pride in embracing diversity and inclusivity. Our services are thoughtfully designed to cater to the individuality of each resident, creating a safe and nurturing environment that fosters personal growth and development.

  Bilal Afzal, the visionary behind Lone Care Services (LCS), holds a Masters degree in Business Computing. His professional journey began in the finance sector, where he gained valuable experience working in Australia and Hong Kong. Leveraging his strong business acumen and a deep passion for making a difference, Bilal founded LCS in 2014 with the goal of providing high-quality care services.

Under his leadership, LCS has experienced remarkable growth. What started as a single CQC-registered branch in Croydon has now expanded to multiple locations, including Portsmouth, reflecting the company’s unwavering commitment to excellence. Bilal has also spearheaded the development of two supported living facilities designed specifically to meet the needs of individuals with learning disabilities, offering them a safe and nurturing environment where they can thrive.

 In 2023, Bilal further expanded Lone Care Services (LCS) by launching West London Young Living (WLYL), extending the company’s reach into the children's care sector. Under his leadership, WLYL now operates three OFSTED-registered placements, offering specialised support to young people aged 16 to 18 during a pivotal stage of their lives. His vision has been instrumental in establishing WLYL as a trusted provider of tailored support, dedicated to empowering young individuals to thrive and realise their full potential. 

Bilal’s strategic vision, combined with his hands-on approach and commitment to delivering person-centred care & support, continues to drive the success and expansion of both LCS and WLYL. Today, the company stands as a leader in the care sector, known for its dedication to creating positive, lasting outcomes for both young people and adults across the UK.

Hello, I’m Hazira Ahmed, a Registered Service Manager and Children’s Designated Safeguarding Lead, with a deep passion for supporting children and young people facing various challenges and vulnerabilities, including Child Criminal Exploitation (CCE), Child Sexual Exploitation (CSE), county lines involvement, autism, and challenging behaviour. With over four years of experience under leadership and management, I have developed strong expertise in delivering high-quality care and support.
I hold qualifications including an NVQ Level 7, and I am currently pursuing a Level 5 in Leadership and Management in Residential Childcare. Ensuring the safety and overall well-being of the young people under my care is my first priority. I am committed to listening to their unique needs and tailoring our approach to ensure effective outcomes.
I believe in the power of teamwork and evidence-based practices to drive positive change. My leadership is focused on collaborating with a dedicated team, which has consistently resulted in meaningful and measurable improvements in the lives of those we serve.
Thank you for visiting my page. I am excited about the ongoing journey of making a positive impact and look forward to connecting with you.

To further strengthen our team and ensure we remain at the cutting-edge of the sector, we have proudly welcomed James Guy as an independent consultant. With an impressive 30-year career in Health and Social Care, spanning both children’s and adults' services, James brings a wealth of experience that significantly benefits our organisation.

James’s deep industry knowledge and extensive background offer us invaluable insights into best practices and emerging trends. His expertise plays a crucial role in shaping our strategic planning and decision-making processes. By incorporating his guidance, we stay informed about the latest developments and integrate innovative approaches into our services.

The advantages of James’s involvement extend beyond strategic advice. His hands-on experience and understanding of both Adult and Children's Health & Social Care environments help us fine-tune our operations, enhance our service delivery, and tackle challenges with a well-informed perspective. His contributions ensure that our practices not only meet but exceed industry standards, ultimately leading to better outcomes for those we serve.

James Guy’s consultancy is instrumental in driving our commitment to excellence, supporting our goal of providing the highest quality care, and helping us navigate the evolving landscape of Health and Social Care with confidence and agility.